Team Leader: Care Coordinator

AfroCentric Group

Roodepoort

Position Purpose

To lead the team and drive end to end processes in order to deliver a customer-centric business environment.

To ensure that the operational area is aligned to Medscheme and client schemes strategic objectives.

Providing holistic care that is personalised and accessible, managing the journey end to end.

Committing to our service care charter striving to continuously make a positive difference.

Experience

2 - 3 Years Operational Experience and 2 years Management Experience advantageous

2 years Leadership Experience

1 year Experience in Quality Assurance, Workforce Planning and Recruitment

Qualifications

Nursing Qualification - Registered Nurse

Accountabilities

Compliance and Risk Management:

Defined legal, statutory and regulatory compliance is appropriately implemented and maintained at the required standards for the team

Implemented team operational risk and governance structures, measures and frameworks are monitored, and necessary action is taken to... More Detail

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