Customer Success (M/F/X) - Brussels - Health & Beauty sector

Updated: May 16, 2024 05:34 AM GMT

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Saint-Josse-ten-Noode

Our partner is a progressive and leading player in the health & beauty sector, where technological innovations and customer satisfaction go hand in hand.

With an international character, they continuously invest in improving their products and services. Job description You will be responsible for :
• Order Processing : Managing the entire order process, from order to cash. You ensure smooth processing of orders, keep customers informed of order status and coordinate closely with logistics partners to ensure timely deliveries.
• Customer Service : Provide excellent customer service to our B2B customers.
• Technical Support : Collaborate with the technical team to resolve customer queries related to our technological medical products.

You have a good understanding of the products and can clearly communicate technical information to customers.

Documentation and Registration : Accurately record customer requests, order information and other relevant documentation.

You will contribute... More Detail