KIA - Area Service Manager

Updated: May 16, 2024 12:33 PM GMT

KIA

Ramgarh Cantonment, Jharkhand

Role Overview:

As the Area Service Manager, you'll be responsible for overseeing the operations of multiple service centers within your assigned area. You'll provide leadership, guidance, and support to service managers and technicians to ensure the efficient and effective delivery of service and maintenance solutions to our customers. Additionally, you'll collaborate with cross-functional teams to implement service initiatives, drive process improvements, and enhance the overall service experience for our customers.

Key Responsibilities:
• Lead and manage a team of service managers and technicians to ensure the highest standards of service quality, customer satisfaction, and operational performance across multiple service centers.
• Provide coaching, training, and development opportunities to service managers and technicians to enhance their skills and capabilities and foster a culture of continuous improvement and excellence.
• Develop and implement service strategies, processes... More Detail