Part Time Call Center Assistant Jobs

Updated: May 16, 2024 12:52 PM GMT

Cipla

Panskura, West Bengal (+15 others)

Job Description:

As a Part-Time Call Center Assistant at Cipla, you will play a vital role in delivering outstanding customer service and support to our clients over the phone. You will handle inquiries, complaints, and requests with professionalism and efficiency, ensuring customer satisfaction and retention.

Responsibilities:
• Handle Incoming Calls: Respond to incoming calls from clients regarding inquiries, complaints, and requests in a timely and professional manner.
• Provide Assistance: Offer accurate information and assistance to clients, addressing their concerns and resolving issues effectively.
• Process Orders: Process orders, refunds, and exchanges accurately and efficiently to meet customer needs.
• Troubleshoot Issues: Identify and troubleshoot customer issues, providing solutions and resolutions promptly.
• Product Knowledge: Maintain a high level of product knowledge to effectively address customer questions and concerns.
• Collaborate with Team: Work... More Detail