VODAFONE IDEA - AGM - Customer Experience

Updated: May 16, 2024 12:58 PM GMT

VODAFONE IDEA

Ambalapuzha, Kerala (+21 others)

About Us:

At Vodafone Idea, we are committed to connecting people and businesses with seamless communication solutions that enrich their lives. As one of India's leading telecommunications companies, we are dedicated to delivering superior service, innovation, and value. Our success is built on a foundation of integrity, teamwork, and customer satisfaction, and we are looking for individuals who share our passion for excellence and customer-centricity.

The Role:

As AGM - Customer Experience at Vodafone Idea, you will be responsible for developing and implementing strategies to enhance the end-to-end customer experience and drive customer satisfaction and loyalty. You will work closely with cross-functional teams to identify customer pain points, develop customer-centric solutions, and measure and improve key customer experience metrics. Key responsibilities include:
• Developing and implementing customer experience strategies and initiatives to drive customer satisfaction... More Detail