Customer Service Associate

Updated: May 16, 2024 05:39 PM GMT

Novelship

Bandung, Bandung City, West Java

"Step Beyond Limits, Into Your Style."

As a leading online marketplace for sneakers, apparel, and collectibles, we’re dedicated to empowering a diverse community to champion their unique style and lead trends.

Originating in Singapore, we have grown to serve over 1.5 million users in 13 countries, driven by our mission to be the go-to fashion hub with an unparalleled customer experience.

Our commitment to product authenticity is unwavering, with dedicated facilities ensuring quality.

Novelship is seeking a Customer Service Associate to assist our customers with product inquiries swiftly, proficiently, and in a friendly manner. The Customer Service Associate will play a crucial role in customer retention by addressing inquiries professionally and positively. Your goal: to turn frowns upside down!

To excel in this position, you will receive training in product knowledge, platform protocols, response techniques, and effective communication skills. Ideal candidates are... More Detail