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Regional Debt Manager-Call Centre

Updated: May 16, 2024 05:43 PM GMT


IDFC FIRST Bank Limited

IDFC FIRST Bank Limited

Chennai, Tamil Nadu

Role/ Job Title: Regional Debt Manager – Flows – Call Centre

Function/ Department: Debt Management

Job Purpose:

The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for maintaining credit portfolio of the assigned region. It entails administering corporate policies and procedures and ensuring the front-end delinquencies are minimized. The role bearer is required to establish relationships inside and outside of the organization on opportunities to create value and has end to end collection responsibility for recovery of the assigned product contributing to the larger organizational objectives of the bank. This is a critical role that has a direct impact on the financial institution's budget planning.

Roles & Responsibilities:
• Responsible to handle a region for collections of specific products.
• Design strategies to minimize losses to the bank by effectively recovering debt owed to the bank by leveraging call centers based on... More Detail


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