Hotel receptionist & store incharge

Updated: May 16, 2024 05:44 PM GMT

Naukripay group

Mathura, Uttar Pradesh

Reception Manager Duties and Responsibilities

To greet clients and visitors and ensure that all reception staff maintain the desired level of client service. To ensure that records of the arrival of clients and the issue of passes are completed in a timely and professional manner.

RequirementsReceptionists greet guests as they arrive at a hotel. You check guests in and out, and give them their room keys. You take bookings (by telephone or email), prepare bills and take payments. You often confirm bookings in writing, using a computer to prepare letters or send emails.

Benefitscheck-in guests, making a warm and professional first impression. Kindly and promptly address guest inquiries, requests, and concerns. Provide information about hotel services, amenities, and local attractions. Coordinate with other hotel departments to fulfill guest needs and requests. More Detail