Italian Travel Experience Advisor for Airbnb - Work from Anywhere in Bulgaria

Updated: May 16, 2024 05:50 PM GMT

TELUS International Bulgaria

Fermo, Province of Fermo

* Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country We are looking for an enthusiastic Italian Speaking Travel Experience Advisor for Airbnb Account to join our NEW Team and Work from Anywhere in Bulgaria. If you are already an expert in the ins and outs of the Airbnb site and have exceptional people skills, then you are just the type of person we want to talk to. This team will be on the front lines working with our users every day. Responsibilities: Provide friendly and efficient service to the worldwide Airbnb community Be the first point of contact to handle and resolve customer complaints/queries Respond professionally and with empathy to inbound/outbound phone calls, messaging, chat channels Demonstrate ownership of user queries until resolution Investigate, identify and escalate issues appropriately, by prioritizing urgent and sensitive matters Investigate, identify and escalate issues appropriately... More Detail

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