Junior Player Support Agent

Updated: May 16, 2024 07:10 PM GMT

Lionbridge

Mexico City, CDMX

Junior Player Support Agent
• This position is required to be on-site at our office in Mexico City*

Flexible Schedule, Temp to Perm Potential

Gross Starting Salary of 18,000 MXN per month

As a Player Support Agent for Lionbridge Games, your role will be vital in augmenting our customer support efforts. Your tasks will revolve around handling customer support inquiries, as well as identifying and monitoring player issue trends.

As a Player Support Agent, you will be the front line in providing exceptional support to our diverse community of players, resolving issues, and enhancing their overall gaming experience. The ideal candidate will be digital savvy, have a deep understanding of the casual gaming landscape, and a passion for building strong relationships with our players.

What You Will Do:
- Provide excellent customer service to players, responding to their ticket inquiries, and resolving their problems in a timely and professional manner.

- Troubleshoot technical issues... More Detail