Manager, Customer Experience

Updated: May 16, 2024 07:52 PM GMT

Conduent Business Services Philippines, Inc.

Cebu City, Cebu

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:
• Assists others in achieving goals.
• Manages performance appraisals and pay reviews.
• Manages training for 3 or more employees.
• Manages hiring and termination actions.
• Requires broad technical expertise and company/industry knowledge.
• Is accountable for program management functions.

General Profile
• Accountable for team performance and results.
• Manages professional employees and/or supervisors.
• Adapts plans and priorities based on resource and operational challenges.
• Takes action based on policies, procedures.
• Receives guidance from managers.
• Provides... More Detail