Customer Success Representative

Updated: May 16, 2024 08:23 PM GMT

eatOS POS Inc.

San Salvador

WHO WE ARE:
We are helping brands anticipate and navigate change. We do more than envision the future; we help build it. Digital is no more about a great website, social presence or app but an omnichannel platform for brands and businesses to approach the audience holistically.

WHAT WE SEEK
We are looking for Customer Success Representatives that will provide support to our customers in the restaurant and hospitality industry for our Restaurant Management System Software, eatOS.
Roles and Responsibilities: The CSRs will also be conducting outbound sales by acting as the initial point of contact to our prospecting clients for our inside sales team.
KEY RESPONSIBILITIES
• Obtain all relevant information to handle product and service inquiries.
• Deal directly with customers either by telephone or emails.
• Provide remote support to our customers.
• Create customer satisfaction in every call/chat that comes into the system.
• Making outbound sales and scheduling demos for our inside... More Detail