Client Liaison Officer

Updated: May 17, 2024 08:50 AM GMT

Tafadzwa Consulting

Pretoria

Client Liaison Officer

Pretoria

23 May 2024

Full Time

Our client is looking for an innovative and vibrant individual to join their organisation for the position of Client Liaison Officer to provide onsite client services and resolve member and potential member queries.

Duties and Responsibilities

Administration and support
• Visit, interact, and assist members in Departments and other public service offices as and when required.
• Facilitate meetings and one-on-one sessions to resolve administrative issues encountered by members.
• Receive Scheme correspondence from members and submit it to the Administrative team daily.
• Follow up with members on outstanding information or documents required by the Scheme to finalise business processes.
• Assist the marketing service provider at marketing events by attending to member queries.
• Attempt to resolve all queries at first contact.
• Log all resolved and unresolved queries daily for reporting purposes.
• Compile a daily activity... More Detail