Customer Sales Operation Specialist (Mandarin Proficiency with Semiconductor...

Updated: May 17, 2024 12:51 PM GMT

Inter Great Group of Companies

Simpang Ampat, Penang

Position: Customer Sales Operation Specialist

Location: Batu Kawan, Penang

Duration: Contract 1 year (renewable/conversion to permanent)

Basic salary: RM4,000 - RM5,000

Responsibilities and Tasks

Key Responsibilities: (Customer Service)

· Sox compliant order entry and management of orders.

· Day to day management of customers’ accounts ensuring that a professional, collaborative and engaged relationship is developed and maintained.

· Ensure proactive steps are taken to optimize sales plans, maintain target inventory and meet other metric goals.

· Proactive monitoring/analyzing of sales forecast to identify gaps between supply and demand.

· Collaborate closely with internal partners for operational efficiency.

· Focal point for customer related operational issues /escalations.

· Identify and strive for continuous improvement including the establishment of global best practices for customer support.

· Remain knowledgeable about all organizations products and services to... More Detail