Special Products Advisor - Secondment

Linde

Worsley, Manchester

BOC Limited, a Linde company

Special Products Advisor - Secondment

Worsley, United Kingdom | req17201

What You Will Enjoy Doing
• We are currently seeking an enthusiastic individual for a 4-month secondment/fixed-term contract in our customer service centre, specifically focused on working with our special products team
• The primary purpose of this role is operate as a key point of contact across multiple channels for Special Products Customers offering the highest level of service to customers requiring Special Products gases and equipment.
• To handle and resolve a variety of customer contacts including order placement; query resolution; new product information and preparation of new recipe requests and customer complaints etc.
• The objective is to achieve a first touch resolution whilst providing a seamless and high level customer experience, effectively handling all Customer complaints, technical and equipment queries
• Answer all contacts in a timely and efficient manner... More Detail

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