Mgr-Guest Relations

confidential

Panchgani, Maharashtra

Job Number 24085345
Job Category
Rooms & Guest Services Operations
Location
Courtyard Mahabaleshwar, 19/B Metgutad Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India
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Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Management

JOB SUMMARY

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Guest Services and Front Desk Operations

• Utilizes interpersonal and communication skills to lead, influence, and... More Detail

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