Customer Supply Planner

Updated: May 17, 2024 09:31 PM GMT

Lotus Professionals Ltd

Aldershot

Do you have Advanced Excel skills??!!

This is a great opportunity to join a busy team as a Customer Supply Planner - the ideal candidate will be pro-active and work well under pressure, with previous experience within a customer focussed supply chain role

Role responsibilities of the Customer Supply Planner include;
• Customer communication support via regular review calls
• Coordination of customer requirements including management of allocation tracking
• Demand management through regular reviews of orders vs forecast
• Process customer forecast releases via Demand Planning tools and forecasting systems
• Review forecast accuracy
• Manage customer backlogs to reduce line stoppage risks
• Onboard new customer accounts
• Participate in Operational Improvement Projects
• Support customer complaints through to resolution
• Order processing and shipping
• Ensure database Integrity, KPI and month end reporting

Key skills required;
• Experience within Supply Chain and Customer Service ... More Detail