Vietnamese Customer Success Specialist

Strikingly

Lipa, Batangas

Join Our Team at Strikingly

About Us

Strikingly is a mobile-optimized website builder that prioritizes simplicity and modern design. Our goal is to empower individuals to express their uniqueness through easy-to-use tools.

Position Overview

We are seeking individuals fluent in Vietnamese to join our team in an email and chat support role. As part of our company, you will play a crucial role in ensuring customer satisfaction and delivering happiness to our Vietnamese-speaking users.

Responsibilities
• Provide email and chat support to Vietnamese-speaking customers
• Assist customers in navigating and utilizing our website builder
• Ensure customer inquiries and issues are resolved promptly and professionally
• Collaborate with team members to improve overall customer experience

Qualifications
• Fluency in Vietnamese and English
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Previous customer service experience is a plus

If you are... More Detail

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