Lounge Coordinator Kertajati Airport

PT Jasa Angkasa Semesta, Tbk

Majalengka, Majalengka Regency, West Java

Job Description :

1. Ensure that every guest receives friendly, professional, and high-quality service.

2. Handle guest complaints and requests promptly and efficiently.

3. Supervise lounge staff, including receptionists, servers, and cleaning personnel.

4. Train and manage the performance of lounge staff.

5. Schedule work shifts and meet the staff's needs.

6. Ensure that operational supplies are always sufficient and in good condition.

7. Supervise the maintenance and upkeep of lounge facilities.

8. Ensure compliance with safety regulations and policies.

9. Report to management or superiors regarding lounge performance, budget, and significant events.

10. Generate regular reports on finances, customer satisfaction, and visitor statistics.

11. Develop promotional strategies that align with the lounge's goals.

12. Ensure that the lounge complies with all applicable rules and regulations.

Requirement :

Have 3 year of experience.

Diploma or Bachelor's degree in... More Detail

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