EMAMI - Customer Relations Manager

Updated: May 18, 2024 09:37 PM GMT

EMAMI LTD

Kotma, Madhya Pradesh (+31 others)

About Emami: Emami is a leading company known for its dedication to quality, innovation, and customer satisfaction. With an extensive range of products and a strong foothold in the market, we continue to set high standards of excellence. Join us as we strive to provide outstanding products and services to our valued customers.

Role Overview: As a Customer Relations Manager at Emami, you'll be at the forefront of ensuring our customers feel valued and satisfied. You'll oversee a team dedicated to resolving issues, providing assistance, and gathering feedback to continuously improve our offerings. Your goal will be to strengthen customer relationships, enhance loyalty, and drive business growth.

Key Responsibilities:
• Team Leadership: Lead and motivate a team of customer relations representatives, providing guidance and support to ensure exceptional service delivery.
• Customer Engagement: Interact with customers via various channels (phone, email, chat, social media) to address... More Detail