KIA - Advance CRM Project Manager

Updated: May 18, 2024 10:28 PM GMT

KIA

Chandrapur, Maharashtra (+19 others)

About Us:

At KIA, we are committed to delivering exceptional experiences to our customers at every touchpoint. As a global leader in the automotive industry, we understand the importance of building strong and lasting relationships with our customers. Our success is built on a foundation of innovation, quality, and customer satisfaction, and we are looking for individuals who share our passion for excellence and customer-centricity.

The Role:

As an Advanced CRM Project Manager at KIA, you will be responsible for leading the implementation and enhancement of CRM systems and processes to drive customer engagement, loyalty, and retention. You will work closely with cross-functional teams to define project scope, develop project plans, and oversee project execution. Key responsibilities include:
• Leading the implementation of CRM systems and tools, including requirements gathering, vendor selection, and system configuration.
• Developing and maintaining project plans, timelines, and... More Detail