Assistant Manager - Operations and Service

Updated: May 19, 2024 03:04 AM GMT

Bajaj Finserv

Jamnagar, Gujarat

Job Purpose

"This position is open with Bajaj Finance Limited"

Duties And Responsibilities
• Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
• Daily cash collection / updating and deposition.
• Preparing daily cash collection report and sending the same to HO.
• Checking and updating agency collection.
• Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level.
• Coordinating with HO/TCS to solve the customer query with in TAT
• Reporting of location cash and customer service details on daily basis.
• Cross selling the insurance and other products to walk in customers.
• Collecting customer feedback about our service and products.

Also in some location Credit person is handling the LC responsibility too.
• Branch admin related works to be done with the help of admin manager as per company policy and requirement.

Required... More Detail