Customer Service Representative

Updated: May 19, 2024 04:32 AM GMT

1836 Property Management

Aguascalientes

1836 Realty & Property Management

Customer Service Representative (completely remote job, but need to be located in Aguascalientes, Mx)

Hours:

Monday - Friday 8:00 am – 4:30 pm Central Time (with a 30 min lunch break)

Tasks include:
• Answering calls regarding lease and lease lead follow up (Example: "I see that you just viewed 123 Main Street. I was wondering what you thought of the property. Would you like to fill out an application?")
• Help prospective tenants troubleshoot lockboxes, or solve any problems with the showing or leasing process. Enter their contact information into a database.
• Answer any emails pertaining to realtors asking questions about the properties.
• Follow up on lease leads inquiries (Example: "We have not heard back from you, would you still be interested in our property on 123 Main Street. The property is still available, would you like to view the property or fill out an application?")
• Take general calls (Answer questions about the lease, the... More Detail