Client Relations Manager (Based at Negeri Sembilan)
Updated: May 19, 2024 04:41 AM GMT
MBP Solutions Sdn Bhd
Seremban, Negeri SembilanContract
- RM3500-RM3999
- Normal Hour
- Bachelor's or Equivalent
- Telecommunications
- Occupation: Client relations manager
- Positions: 1
- Open until: 19 May 2024
- Date posted: Today
A Client Relations Manager primary focus is to ensure that clients are satisfied with the service they receive and remain loyal customers. This involves regularly communicating with clients, understanding their goals, challenges, and preferences, providing solutions, advice, and support, recognizing opportunities for cross-selling, upselling, or referrals, resolving issues or complaints, collecting and analyzing feedback, reporting on client performance and satisfaction, collaborating with other teams such as sales, marketing, or product development, and developing and implementing client retention strategies.
COMPANY
Computer programming, consultancy and related activities, Telecommunications
50-250 employees
Negeri Sembilan - Seremban - 70000
Company inception has progressively and... More Detail
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