Customer Service Officer
Updated: May 19, 2024 05:15 AM GMT
Sarisuki
Davao City, Davao del SurSariSuki is looking for a talented and motivated Customer Service Officer to join our team in Davao City, Philippines. As a leading company in the industry, we are committed to providing exceptional service to our customers and are seeking a dedicated individual to contribute to our success.
Responsibilities : 1. Address customer inquiries, complaints, and feedback through various channels such as phone, email, and social media.
2. Process orders, returns, and exchanges in a timely and efficient manner.3. Provide product information, pricing, and availability to customers.
4. Coordinate with other departments to resolve customer issues and ensure customer satisfaction.5. Maintain accurate records of customer interactions and transactions.
6. Assist in the development of customer service policies and procedures.7. Stay up-to-date on company products, services, and promotions.
Requirements : 1. 4 years of customer service experience in a similar role.2. Independent and resourceful... More Detail
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