Hostess

Updated: May 20, 2024 03:48 AM GMT

MyCafe Group Bahrain

Manama

Hostess

Role Description

The Hostess is responsible for greeting and seating customers, answering phone calls, making reservations, and escorting guests to their tables.

Hostess Responsibilities:
• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Providing great customer service.

Hostess Requirements:
• Good English language skills required for this job.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under... More Detail