Customer Support
Updated: May 20, 2024 06:15 AM GMT
iSchool
Cairo• Respond to customer inquiries andprovide support via phone, email, andchat.
• Troubleshoot and resolve technical issuesrelated to our e-learning platform.
• Assistcustomers with onboarding, registration, and paymentprocesses.
• Provide product information andguide customers through courseselection.
• Collaborate with other teams tocontinuously improve our customer supportprocesses.
• Maintain accurate records ofcustomer interactions and escalate complex issues whenneeded. More Detail
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