Italian Customer Support - Remote(in Portugal)

Updated: May 20, 2024 10:21 AM GMT

SmartRecruitments

Lisbon

• Remote Work in Portugal - Equipment provided

Responsibilities
• Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
• Provide account and application support to Customers namely with regards to software functionality.
• Provide accurate and real-time responses to the customers inquiries.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Qualifications
• Fluent level of Italian (C1/C2)
• English B2
• Experience in Customer Service (preferable)
• Good communication and soft skills

Offer
• Salary 1000 month x 14 months
• Meal allowance of 7,23 net per day(paid in Meal Card)
• Monthly performance bonus up to 175
• Training by certified instructors
• Private health insurance
• Many other benefits
• Equipment More Detail