Customer Service Representative

Updated: May 20, 2024 10:56 PM GMT

Infinity Brands

Johannesburg

Titan Electric is looking for a Customer Service Representative to assist customers with complaints and questions. They also give customers information about products and services, take orders, and process returns. in understanding the products and answering questions about their reservations, they are sometimes seen as having a role in sales.

We are the go-to provider for all things electrical in South Africa. Servicing the commercial and residential markets, we are an electrical contracting franchise that offers repairs, installations and upgrades.

Areas of responsibility include:

Customer relationship management

Reporting and administration

Product and industry knowledge

Technician team management

Effective teamwork and self-management

Requirements Minimum Qualifications and Experience:

Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active... More Detail