Relationship Associate Officer

Updated: May 21, 2024 12:36 AM GMT

Confidential Company

Sharjah

- Answer calls professionally.- Respond to customer inquiries with regards to banking products and services.- Research required information using available resources.- Handle and resolve customer Internet Banking inquiries and general complaints- Complete call logs- Route service requests to appropriate departments- Capture every mandatory information with accuracy while raising service requests- Provide customers with product and service information and route calls to appropriate resources- Provide precise and accurate information to customers- Follow up with customer calls where necessary-Adherence to standard work procedures while handling customer calls-Comply to information security and data privacy policies More Detail

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