Specialist I Retention

Updated: May 21, 2024 12:43 AM GMT

ADP

Goffs, NS

Loyalty Retention Specialist I

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

ADP is looking to add to our Client Success team by hiring a Loyalty Retention Specialist I. In this position, you will perform all activities that support client retention by working with the client and internal ADP departments to resolve any issues within our control. You will effectively respond to clients who have communicated dissatisfaction with ADP's products or services or have escalated issues that have not been resolved to their satisfaction.
• Manages the resolution process for any business at risk by working with clients to maximize retention and minimize loss dollars.
• Determines the components of the save process and involves necessary resources across ADP business units.
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