Special Products Advisor (Secondment)

Updated: May 21, 2024 05:36 AM GMT

Linde

Accrington

BOC Limited, a Linde company

Special Products Advisor (Secondment)

Worsley, United Kingdom | req17201

What you will enjoy doing
• This is an exciting opportunity for an enthusiastic individual to join our team on a 4-month secondment/fixed-term contract in our customer service centre, specifically focused on working with our special products team
• You will operate as a key point of contact across multiple channels for our special gas products customers offering the highest level of service to customers requiring special products gases and equipment
• In addition, you will handle and resolve a variety of customer contacts including order placement; query resolution; new product information and preparation of new recipe requests and any customer complaints
• The objective of this role is to achieve a first touch resolution whilst providing a seamless and high level customer experience, effectively handling all customer complaints and any technical and equipment queries they may... More Detail