Front Office Manager | Bela Bela | Private Game Lodge

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Bela-Bela

Front Office Manager | Bela Bela | Private Game Lodge

We are currently seeking experienced FRONT OFFICE MANAGER to join the hospitality team of a well-known, private game lodge located in Bela Bela region, Limpopo.

Main responsibilities:
• To ensure check-in procedures are strictly adhered to
• To be readily available at all times to address guest complaints
• To organise, lead, manage the front office team
• Ensure maximum unit occupancy with agreed rental booking policy
• Reservations experience
• Balance accounts daily
• Conduct regular performance appraisals
• Ensure effective training of front office staff
• Ensure accurate and timeous reporting
• Monitor trends within the industry and recommend where these may be implemented
• All admin related duties
• Prepare annual front office budget
• Knowledge of Wildlife bookings
• Stock procurement and control

Required Experience:
• Candidate must have strong leadership, Administration, Front Office Management, Timeshare industry... More Detail

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