Guest Experience Supervisor - Chinese Speaking

Updated: May 21, 2024 06:24 AM GMT

Marriott International

Phuket, Mueang Phuket District, Phuket

Job Description For Guest Experience Supervisor - Chinese Speaking(HOZ74474) in Phuket,Thailand. Job Number 24081345Job Category Rooms & Guest Services OperationsLocation JW Marriott Phuket Resort & Spa, 231 Moo 3 Mai Khao, Phuket, Phuket, Thailand VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact... More Detail

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