HP- Customer Success Manager

Updated: May 21, 2024 06:59 AM GMT

HP

Punjab (+10 others)

What Does a Customer Success Manager Do at HP?

As a Customer Success Manager at HP, you'll be the trusted advisor and advocate for our customers, guiding them on their journey to success. Your responsibilities will include:
• Relationship Building: Developing strong, long-lasting relationships with customers by understanding their business goals, challenges, and needs. You'll serve as the primary point of contact, building trust and rapport at all levels of the organization.
• Customer Advocacy: Acting as the voice of the customer within HP, advocating for their needs and requirements. You'll collaborate with internal teams to ensure that customer feedback is heard and addressed effectively.
• Strategic Planning: Working closely with customers to develop strategic plans and roadmaps for achieving their business objectives with HP's products and solutions. You'll align HP's offerings with customer goals to drive mutual success.
• Adoption and Expansion: Driving adoption of HP's... More Detail