SERVICE DESK ANALYST

TESISQUARE®

Chemnitz

TESISQUARE® is looking for a Service Desk Analyst to expand our German support team.

The resource will have to follow the requirements:
• 2-3 years of support experience (preferably in SW Solution for the Digital Supply chain)
• Strong analytical and quantitative skills, proficient with Microsoft/Google Office suite (Word, Excel, Outlook, G-Mail, etc.), Dashboards are a plus
• Experience with programming or scripting languages, such as Java, C#, SQL and .net, Cold Fusion, Adobe
• Experience with cloud platforms, such as Azure or AWS and others
• Effective organizational, analytical, time management, and documentation skills and a very high degree of attention to detail
• Excellent verbal and written communication skills in English (minimum B2)
• Knowledge of German (minimum B2)
• Ability to work and interact effectively with a diverse workforce, vendors and end-user community.
• Excellent customer service and conflict resolution skills
• Experience with IT service management ... More Detail

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