Reservation and Ticketing Executive

Updated: May 21, 2024 02:07 PM GMT

HRLeverage

Ikeja

The Reservation and Ticketing Executive is responsible for providing professional, customer-focused travel services

by handling reservations and ticketing for various airlines. This role requires an individual with a solid understanding

of the travel industry, exceptional customer service skills, and proficiency in using Global Distribution Systems

(GDS). The ideal candidate must possess an IATA Foundation Diploma and be a Graduate with NYSC.

Responsibilities

Reservation & Ticketing Management:

• Manage flight reservations and bookings for clients using Global Distribution Systems (GDS) such as

Amadeus or Galileo.

• Provide clients with accurate information regarding flight schedules, fares, and travel requirements.

• Communicate effectively with clients through various channels (phone, email, in-person).

• Process ticket exchanges and reissues in compliance with airline regulations.

• Maintain up-to-date knowledge of airline ticketing policies, fare rules, and industry... More Detail