IT Service Management Consultant

Inbox Business Technologies

Islamabad

• Creating and maintaining IT service management policies and procedures of customer, such as incident management, problem management, change management, and service level management.
• Overseeing day-to-day activities of the IT service department, including the services department’s HR management, and arranging for the delivery of IT services.
• Ensuring that IT services are timely and effectively delivered while also meeting the needs of the business teams.
• Controlling the budget for IT services and making sure that costs are kept in check.
• Managing communication and engagements with important parties, including clients, suppliers, and other service providers within Ministry of Culture’s approved framework.
• Identifying and controlling risks related to the supply of IT services makes sure that those services are provided in compliance with applicable rules, regulations, and standards.
• Identifying and controlling risks related to the supply of IT services making sure that... More Detail

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