Freelance Account Helpdesk Agent Bilingual - German/French/Italian/Dutch/Spanish

IWG

Paramaribo

Account Helpdesk Agent

Are you ready to join the workspace transformation?

Leading a transformation requires talent, energy, focus and commitment – that’s why we’re looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality.

If that sounds like you read below to find out more!

Job purpose

IWG currently has openings for “Account Helpdesk Agents” working within our Customer Service Team. As an Account Helpdesk Agent you play a key role in ensuring our Customers have a Great Day at Work – everyday – by carrying out the below tasks.
• Handling customer service queries via telephone and email.
• Resolve account, billing and payment queries.
• Provide first-contact resolution where possible.
• Update Customers on the progress of their query when first-contact resolution is not possible.
• Liaise with non-customer facing departments and local field teams to provide speedy resolution to our Customers.
• Manage Customer complaints and... More Detail

Apply Now

Companies Hiring in Paramaribo

Fly Allways

International Academy of Suriname

Pasha Global

Newmont Corporation

IWG

Halliburton

Qualogy Caribbean

Newmont Inc.

Rapar Broadcasting Network

IAC International NV

Kersten Alginco

Werken in Suriname

Brokopondo Lake Wood N.V.

Major Drilling Suriname

DP World

Yogh Hospitality N. V.

Bits Please Technologies

MSC Mediterranean Shipping Company

Talent Disruptors

TMI