Service Advisor

Updated: May 21, 2024 04:28 PM GMT

Tesla

Rocklin, CA

Rocklin, CA Rocklin, CA Full-time Full-time Estimated:
$47K - $59.
5K a year Estimated:
$47K - $59.
5K a year 21 hours ago 21 hours ago 21 hours ago What to Expect Tesla Motors is looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world.
This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service.
If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you.
What You'll Do Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, email in no less than 5 minutes Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention... More Detail