Customer Experience Specialist

Foundever

Vicco, KY

* THIS IS A FULL TIME ON-SITE POSITION* Sykes and Sitel are now Foundever! At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support, and warranty options. All our calls are inbound calls only - no cold calling! We invest in our people by providing paid training along with growth and development opportunities; for example, 84% of our managers are internal promotions! Responsibilities: Handle inbound service calls Drive customer satisfaction through voice, chat, and/or email communications Navigate through multiple systems and tools Ongoing training and skill development Qualifications: Strong communication skills, including the ability to navigate between screens while assisting customers Problem-solver with a can-do attitude Eager to advance your career with a reliable company Enjoy working independently and with a team Benefits: 100% Paid Professional Training Pay: $15/hour to start, with up-skill opportunities up to... More Detail

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