Sr. Auditor, Member Operations Transactional

Herbalife Careers

Tlaquepaque, Jalisco

Overview

Reclutador: Alma Martinez

Manager: Gabriela Hernandez

Nivel: Staff IV

POSITION SUMMARY STATEMENT:

The Senior Auditor position applies advanced knowledge of Records, Order Audit, Member Compensation, Refunds & Repurchase and Herbalife Marketing Plan (WW). Will be required to use analytical and investigative skills to solve complex and escalated situations. Will perform verification of the process. Excels in customer service skills, experience and be able to handle complex and sensitive cases. The Sr. Auditor GBS will identify and recommend opportunities for process improvements. Will work in partnership with Member Operations Management and GTS to resolve problems, review enhancements and submit “change requests” that involve our processes.

DETAILED RESPONSIBILITIES:

• Provide support to Records, R&R, Order Audit and Member Compensation GBS auditors with general questions (floor support) and escalated situations.
• Advise and process cases of high exposure for business... More Detail

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