Customer Support Specialist

uCertify

Prayagraj, Uttar Pradesh

Company Description

uCertify is an e-learning platform that believes in the "learn by doing" philosophy. Our interactive items, simulated, live, coding, or virtual environments provide an effective learning experience. We aim to offer better online education than on-ground classes and also provide state-of-the-art test prep for industry certification courses.

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Prayagraj. The Customer Support Specialist will be responsible for providing technical support, ensuring customer satisfaction, and resolving customer issues. They will also need to utilize their analytical and interpersonal skills to effectively address customer needs.

Qualifications
• Customer Support and Technical Support skills
• Interpersonal Skills and Analytical Skills
• Ability to ensure customer satisfaction
• Excellent written and verbal communication skills
• Experience in the e-learning industry is a plus
• Bachelor's... More Detail

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