Healthcare Customer Support

Sutherland

Kingston

Job Description:

As a Healthcare Customer Support Agent, the program expects the highest levels of customer service to be sure the customers on our platform have an outstanding experience. In this role as a Customer Support Agent, you are responsible for incoming calls or text messages while keeping our wait times down. You will communicate and collaborate with different departments to keep our professionals and facilities satisfied. We are looking for someone who is dedicated, enthusiastic, a problem solver, and a relationship builder. Often times you are the customer's first point of contact.
Qualifications:
• A minimum of 4 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED as well as post secondary qualifications.
• Must have a valid (not expired) government issued ID, TRN and NIS card.
• Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays).
• Must be able to train and / or work onsite.
•... More Detail

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