Outlet Manager
Updated: May 22, 2024 06:47 PM GMT
Mayfair Wellness
MalaccaJob Responsibility
Operational Management
• Oversee daily operations, ensuring smooth and efficient functioning of the outlet.
• Implement and enforce standard operating procedures to maintain high quality service.
Team Leadership
• Recruit, train and manage a team of consultants, therapists and customer service staff.
• Foster a positive and motivated work environment, promoting teamwork and professional development.
Client Engagement
• Ensure excellent customer service delivery, addressing client inquiries and concerns.
• Build and maintain strong client relationships, driving customer satisfaction and loyalty.
Sales and Revenue
• Implement sales strategies to meet or exceed revenue targets.
• Monitor key performance indicators (KPIs) and take corrective actions as needed.
Marketing and Promotions
• Collaborate with marketing teams to execute promotional campaigns and events.
• Drive initiatives to increase brand awareness and attract new clients.
Job Requirements
• Minimum... More Detail
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