City Operations Lead, Port Harcourt

Updated: May 22, 2024 06:49 PM GMT

Vendease

Port Harcourt

Job Summary

You will be responsible for monitoring the growth of the city and ensuring the efficient operation of the city you handle.. You will have a primary responsibility for providing leadership in driving sales with an emphasis on increasing retention and dependency of existing customers; increasing the client base and monitoring customer satisfaction.

Job Details
• Manage Key Accounts: Ensure high customer satisfaction and retention through effective management of relationships with designated key account specialists.
• Inventory Monitoring: Collaborate with the warehouse team to monitor stock levels and ensure timely restocking to meet customer demand.
• Internal Collaboration: Work closely with logistics and supply teams to guarantee product availability and address customer needs promptly.
• Customer Base Expansion: Strategically increase the city's customer base using various acquisition channels, focusing on enhancing retention rates.
• Client Management: contact centre... More Detail