Call Center Specialist

Confidential

Lahore

We are looking for dynamic and results driven Call Centre Specialists in Lahore.

Roles & Responsibilities:
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call centre database in a comprehensible way

Requirements:
• Bachelors degree (preferred)
• At least 1-2 years of relevant experience
• Good communication & and interpersonal skills More Detail

Apply Now

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