General Manager

Updated: May 22, 2024 08:06 PM GMT

BrighterMonday Uganda

Kampala

Duty station:

Masheda Palms Kampala Ltd, Buyala, Mityana Road

Reporting Line:

Operations Director, Managing Directors

Directly supervises:

All heads of departments.

Liaises with:

Operations Director

Job Summary:

To manage property operations on a day-to-day basis to ensure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday resort operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.

Performance Criteria:
• Prompt and accurate preparation of daily revenue and cost reports.
• Timely and accurate preparation of the unit’s monthly accounts to enable management access and monitor the Hotel’s performance.
• Accurate bank accounts of the unit.
• Timely preparation of the unit’s budget.
• Efficient management of... More Detail