General Clerk II

Leidos

Rio Rancho, NM

Description

Leidos FTC SNS General Clerk II’s (GCII) respond to incoming contacts from level one counselors for the purposes of escalation or consultation. GCII’s will also respond to incoming frontline calls related to identity theft and consumer fraud. Efforts are made to efficiently document consumer complaints into a secure database, provide educational materials/referrals, while providing... More Detail

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