Client Care Coordinator
Updated: March 04, 2024 09:05 PM GMT
Full time Job in Kloof, KwaZulu-Natal
![The Recruitment Council](https://www.paynhire.com/c_logo/ANd9GcSZemSBpek95EOJUaWcvPy9vg3pjK5cIu4wtmZelr8.png)
The Recruitment Council
Kloof, Afrique du SudAre you a dynamic professional with a passion for service excellence? A leading financial services company is on the lookout for a talented Servicing Specialist to join their team
Responsibilities:
• Processing of Service requests and follow ups.
• Management of servicing process from submission to finalisation.
• Quality Checking.
• Handling of escalated queries.
Experience and Qualification:
• Minimum 3+ years experience in the financial services industry, preferably with either an independent FSP.
• Industry related qualifications an advantage.
• Software Microsoft Office 365.
• Exceptional people skills, collaborator.
• Effective, clear communicator strong verbal and written skills.
• Deadline orientated meeting of SLAs.
• Dynamic personality and "can-do" attitude.
• Operationally effective and organised with a strong proficiency with the client and product provider processes and systems.
• Ability to work quickly and accurate execution of tasks.
• Strong critical-thinking and... More Detail
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